Best Customer Messaging Products in 2024

The WordPress Telegram Bot Plugin by CreativeMinds links WordPress to Telegram, enabling automated updates, notifications, and content sharing. Enhance real-time interaction and engagement with your audience through seamless Telegram integration.

Key CreativeMinds WordPress Telegram Bot Plugin features:

WordPress Repeater Email Repeater Telegram Group Messages Telegram Channel Messages

paid $69.0 / Annually (Pro)

Connect your tools and clients in minutes, no complicated setups, no long-winded processes. With Connexify, you can streamline workflows, integrate tools, and scale your agency with ease. Try it now and get started instantly!

Key connexify.io features:

One-Link Access Requests Google Integrations Meta Integrations Shopify Integration

Try for free Free Trial $33.0 / Monthly (up to 5 clients per month, 2 users included)

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Easiest way to stay up to date on anything by notifications.

Automate your customers' communication with artificial intelligence-driven agents and a chat system integrated with the most-used platforms. Save time and use the software you already know and love.

freemium $49.0 / Monthly (Unlimited Messages, Up to 3 Agents)

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Carrot is the platform for team communication that matters. Post important updates, news, decisions and stories that nobody should miss — perfect for remote teams.

Key Carrot.io features:

Improved Communication Centralized Information Time Efficiency Transparent Culture

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Key Olark features:

User-Friendly Interface Customizable Chat Widget Real-Time Monitoring Integration with Other Tools

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

telbee adds voice messaging to podcasts, websites, social media and email to easily hear from and build human relationships with your customers and community - save time, reduce frustration, and gain sales, understanding and fans.

Key Telbee.io features:

Zapier integration Webhooks Messaging Transcribe Audio

freemium $13.5 / Monthly

Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Key Brevo features:

User-Friendly Interface Comprehensive Analytics Customization Options Automation Features