Software Alternatives, Accelerators & Startups

BugFeedr VS Frill

Compare BugFeedr VS Frill and see what are their differences

BugFeedr logo BugFeedr

Easily collect product feedback from your users.

Frill logo Frill

A better way to collect customer feedback
  • BugFeedr Landing page
    Landing page //
    2023-10-06
  • Frill Landing page
    Landing page //
    2023-08-20

BugFeedr features and specs

  • Comprehensive Bug Tracking
    BugFeedr offers a robust system for tracking bugs, which allows team members to report, update, and resolve issues efficiently. It provides a centralized platform to manage all bug-related information, improving communication and reducing duplication of efforts.
  • User-friendly Interface
    The platform is designed with an intuitive and easy-to-use interface that makes navigation simple for new users while offering advanced functionalities for experienced developers. This enhances user experience and reduces the learning curve associated with new software tools.
  • Integration Capabilities
    BugFeedr supports seamless integration with various development tools and platforms, aiding in creating a more cohesive workflow environment. This capability enables users to synchronize BugFeedr with their existing software stack efficiently.
  • Customizable Workflows
    The platform allows for customization of workflows, which can be tailored to fit the specific processes and requirements of different teams and projects. This flexibility can lead to more efficient bug tracking and resolution processes.
  • Real-time Collaboration
    BugFeedr facilitates real-time collaboration among team members by providing features like instant notifications and updates. This ensures that everyone is on the same page and can address issues promptly as they arise.

Possible disadvantages of BugFeedr

  • Limited Free Plan Features
    The free version of BugFeedr comes with limitations on features and capabilities, which may not be sufficient for larger teams or complex projects. Users may need to upgrade to a paid plan to unlock its full potential.
  • Dependency on Internet Connectivity
    As a cloud-based solution, BugFeedr requires a stable internet connection to function effectively. Any disruption in connectivity can hinder access to essential features and impede workflow.
  • Learning Curve for Advanced Features
    While the basic functionalities are user-friendly, mastering the more advanced features of BugFeedr can require a significant time investment. Teams may need to allocate time for training to fully utilize the software's capabilities.
  • Potential Overhead for Small Projects
    For smaller projects, the comprehensive features offered by BugFeedr might introduce unnecessary complexity and overhead, making it less suitable compared to simpler bug tracking tools.
  • Data Security Concerns
    As with any cloud-based tool, there may be concerns about data security and privacy, especially when handling sensitive or proprietary information. Users need to assess BugFeedr's security measures and compliance with industry standards.

Frill features and specs

  • User-friendly Interface
    Frill offers an intuitive and easy-to-navigate user interface, making it accessible for users of all experience levels.
  • Customizable Boards
    Users can customize their feedback boards to align with their brand's aesthetics and requirements, providing a more personalized experience.
  • Feature Prioritization
    Frill enables teams to prioritize suggestions and feedback, helping to focus on the most impactful changes and enhancements.
  • Integration with Popular Tools
    Frill integrates seamlessly with other popular tools and platforms, such as Slack, Zapier, and Intercom, promoting better workflow efficiency.
  • Public and Private Boards
    Frill allows for the creation of both public and private boards, giving flexibility in sharing feedback and ideas internally or with customers.

Possible disadvantages of Frill

  • Cost
    Frill offers various pricing plans, which might be expensive for small businesses or startups with limited budgets.
  • Limited Advanced Features
    While Frill is user-friendly, it may lack some advanced features required by larger enterprises with more complex feedback management needs.
  • Dependency on Integrations
    For full functionality, users may rely heavily on integrations with other tools, which can be a limitation if those tools are not already in use.
  • Learning Curve for Customization
    Despite its user-friendly nature, there might be a slight learning curve for users to fully customize their boards and utilize all features effectively.
  • Limited Analytics
    The platform might offer limited in-depth analytics compared to specialized feedback analysis tools, which can be a drawback for data-driven decision-making.

Analysis of Frill

Overall verdict

  • Overall, Frill.co is a good choice for businesses looking for a streamlined way to handle product feedback and manage their development process. Its intuitive interface and comprehensive features make it a valuable tool for both small and medium-sized businesses aiming to improve their product offerings based on customer insights.

Why this product is good

  • Frill.co is a product feedback and roadmap tool designed to help companies gather and manage customer feedback more effectively. It provides features like idea boards, where users can submit and vote on ideas, roadmaps to keep track of development progress, and changelogs to announce updates. These tools can enhance customer engagement and ensure product development aligns with user needs.

Recommended for

    Frill.co is particularly recommended for product managers, SaaS companies, and startups looking to prioritize and manage user feedback effectively. It is also beneficial for teams looking to enhance customer interaction and transparency by clearly communicating product development progress and updates.

BugFeedr videos

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Frill videos

Frill review | Collect Your Customer Feedback

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  • Review - LA Colors Nail Frill review
  • Review - Bass Fishing Review Chasebaits Frill Seeker Wakebait

Category Popularity

0-100% (relative to BugFeedr and Frill)
Customer Feedback
11 11%
89% 89
Feedback
22 22%
78% 78
User Feedback
9 9%
91% 91
Error Tracking
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BugFeedr and Frill

BugFeedr Reviews

We have no reviews of BugFeedr yet.
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Frill Reviews

  1. Denis Anisimov
    · CTO at Introwise ·
    Easy to embed and customize

    We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

    I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

    One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

    🏁 Competitors: Nolt.io, Upvoty
    👍 Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
  2. Sam Hulick
    · CEO at ReelCrafter ·
    Best one!

    Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

    🏁 Competitors: Canny.io

10 Best Canny Alternatives and Competitors in 2025
Frill is a customer feedback management tool you can use as a web app or widget. Use the customization features to build unique boards where you brainstorm ideas and meet customer needs. 🧠
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
With its simple design and easier supports, Frill (opens in new tab) can be one of the best alternatives for Featurebase. Frill has an updated and modern UI and it is simple to use. Also Frill is a language friendly software which can translate into any language. Though it has several attracting features, Frill’s drawback should also be taken into consideration.
Source: featureos.app
17 Best Canny Alternatives in 2024
Frill helps companies engage with their customers, gather feedback and prioritize feature requests. It also allows companies to create online communities where users can discuss products and services with each other.
Source: supahub.com

Social recommendations and mentions

Based on our record, Frill seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BugFeedr mentions (0)

We have not tracked any mentions of BugFeedr yet. Tracking of BugFeedr recommendations started around Mar 2021.

Frill mentions (2)

What are some alternatives?

When comparing BugFeedr and Frill, you can also consider the following products

Prowess - The simplest way to collect and leverage product feedback

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Userfeed - Product feedback made for Intercom

Upvoty - User feedback in 1 simple overview 🔥

Rayfeed - Improve your product with video and audio feedback 📹🔊

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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