Software Alternatives, Accelerators & Startups

Document360 VS WinCHM

Compare Document360 VS WinCHM and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

WinCHM logo WinCHM

Creating CHM file, Make CHM file, Web Help. WinCHM Pro - Help authoring software (CHM, WebHelp, DOC, PDF) . With this powerful tool you can not only create chm file from scratch, but also convert a set of existing HTML files to a chm file.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • WinCHM Landing page
    Landing page //
    2021-10-06

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

WinCHM features and specs

  • User-Friendly Interface
    WinCHM offers an intuitive and easy-to-navigate interface, making it accessible for users without extensive technical knowledge.
  • Comprehensive Help Authoring
    The software supports CHM, Web help, PDF, and Word documents, providing robust functionality for diverse help authoring needs.
  • WYSIWYG Editor
    WinCHM includes a WYSIWYG (What You See Is What You Get) HTML editor that allows users to create help files without needing to write code.
  • Template Support
    The application offers a variety of templates that help streamline the creation process by providing pre-defined layouts.
  • Built-in Search
    With a built-in search function, users can quickly locate specific content within the help files, enhancing usability.
  • Multi-Language Support
    WinCHM supports multiple languages, making it suitable for creating help documentation for global audiences.

Possible disadvantages of WinCHM

  • Limited Integration
    The software has limited integration capabilities with other documentation and content management systems.
  • No Cloud Version
    WinCHM does not offer a cloud-based version, which means users must install it locally and can't access it from different devices easily.
  • Price
    While it offers several features, WinCHM is a paid software and may not be cost-effective for small teams or individual users on a tight budget.
  • Outdated Design
    The user interface design may feel somewhat outdated compared to more modern help authoring tools.
  • Learning Curve
    Despite its user-friendly interface, there is still a learning curve involved, especially for those unfamiliar with help authoring tools.
  • Limited Advanced Features
    Advanced users might find some of its features lacking when compared to more sophisticated help authoring tools available in the market.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Analysis of WinCHM

Overall verdict

  • WinCHM is a reputable and reliable tool for creating help documentation. Users appreciate it for its ease of use and comprehensive feature set. While there might be more advanced options available, WinCHM strikes a good balance between functionality and simplicity, making it a solid choice for many users.

Why this product is good

  • WinCHM is considered a good tool for creating help files because it offers a user-friendly interface and a range of features that facilitate the creation of CHM, Web Help, PDF, and Word documents. It includes a built-in WYSIWYG HTML editor, integrated full-text search, and support for various templates which makes it accessible even for beginners. Additionally, it allows for importing existing HTML files, making it versatile for updating and maintaining documentation.

Recommended for

    WinCHM is recommended for small to medium-sized businesses, educators, and individual users who need to create help documentation without a steep learning curve. It's particularly suitable for those who require a straightforward tool to produce professional-looking help files without having extensive technical skills.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

WinCHM videos

Softany WinCHM Pro 5.37 Repack 2019 / Free Download

More videos:

  • Review - Softany WinCHM Pro 5.28 + Cracked
  • Review - WinCHM 5.39 Pro + Portable + Repack

Category Popularity

0-100% (relative to Document360 and WinCHM)
Knowledge Management
79 79%
21% 21
Document Management
58 58%
42% 42
Document Management System
Knowledge Base
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and WinCHM

Document360 Reviews

  1. Pradeepa Somasundaram
    · Product manager at Kovai.co ·
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    · Head Of Media at Nestle ·
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

WinCHM Reviews

We have no reviews of WinCHM yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Document360 seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 2 years ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 2 years ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 2 years ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 2 years ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 2 years ago
View more

WinCHM mentions (0)

We have not tracked any mentions of WinCHM yet. Tracking of WinCHM recommendations started around Mar 2021.

What are some alternatives?

When comparing Document360 and WinCHM, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

CHM Editor - Best solution to edit CHM files

Dr.Explain - Dr.Explain software is a help file authoring tool.

Malcolm App - Customer self-service made easy

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