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RingQ VS Aircall

Compare RingQ VS Aircall and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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RingQ logo RingQ

RingQ includes all the features to improve your customer interactions. A Cloud PBX like no other at a fraction of the cost. Try it free.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • RingQ RingQ Customer Centric Communications
    RingQ Customer Centric Communications //
    2024-10-02

RingQ is a cloud-based communication platform designed to streamline business communications through voice, video, and messaging services. It offers advanced features such as call transcription, multi-user collaboration, and remote backup solutions, making it a comprehensive tool for businesses to enhance productivity and stay connected efficiently.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

RingQ

Website
ringq.com
Pricing URL
Official RingQ Pricing
$ Details
paid Free Trial $150.0 / Monthly (Essential Plan for up to 10 Users)
Release Date
2024 October
Startup details
Country
United States
State
Texas
City
Houston
Employees
50 - 99
Edit details

Aircall

Website
aircall.io
Pricing URL
Official Aircall Pricing
$ Details
-
Release Date
2014 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499
Edit details

RingQ features and specs

  • Agent Rating
    https://www.ringq.com/contact-center-as-a-service/agent-rating-software/
  • CRM Integrations
    https://www.ringq.com/contact-center-as-a-service/crm/
  • Chat & Call Queues
    https://www.ringq.com/call-center-management/call-chat-queues/
  • AI with IVR
    https://www.ringq.com/call-center-management/ai-ivr/
  • Ring Groups
    https://www.ringq.com/call-center-management/ring-groups/
  • Queue Management
    https://www.ringq.com/call-center-management/call-queues/

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

RingQ videos

+ Add

Using the RingQ Smartphone App - Logging in

More videos:

  • Tutorial - Log into your RingQ Web App with the access code

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to RingQ and Aircall)

RingQ

Aircall

PBX
100 100%
PBX
0% 0
Communication
0 0%
Communication
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

Questions and Answers

As answered by people managing RingQ and Aircall.

What makes your product unique?

RingQ's answer

It's easy to use, affordable and offers many more features out-of-the-box than any other solution.

Why should a person choose your product over its competitors?

RingQ's answer

Apart from the many more features and functionalities which can be customized RingQ offers unparalleled support.

How would you describe your primary audience?

RingQ's answer

Contact Centers who need a robust and intuitive solution to effectively manage calls.

User comments

Share your experience with using RingQ and Aircall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingQ and Aircall

RingQ Reviews

We have no reviews of RingQ yet.
Be the first one to post

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RingQ mentions (0)

We have not tracked any mentions of RingQ yet. Tracking of RingQ recommendations started around Oct 2024.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: almost 2 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 3 years ago

What are some alternatives?

When comparing RingQ and Aircall, you can also consider the following products

8x8 - 8x8's VoIP business phone systems deliver affordable, cloud-based voice, video, messaging, and call center solutions, helping you serve customers anytime, anywhere.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CloudTalk - Work locally, grow globally

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