SalesDesk

Website

salesdesk.app

Pricing URL

Official SalesDesk Pricing

$ Details

paid Free Trial $56.0 / Monthly

Release Date

2025 May

Categories

#Sales #Sales Tools #CRM #CRM Platforms #Sales Workflow #Sales Intelligence

Startup details

Country

United Kingdom

Founder(s)

Jon Folland

Employees

10 - 19

Salesforce Sales Cloud

Website

salesforce.com

Pricing URL

Official Salesforce Sales Cloud Pricing

$ Details

-

Release Date

-

Categories

#Customer Service #Support #Customer Support #CRM

SalesDesk features and specs

• Video Calling
  Built in video calls natively in SalesDesk
• Video Huddles
  Kick off a live video call
• Live Chat
  With record sharing, video calls and file sharing
• Sales Rooms
  Built right into you CRM
• CRM
  Fully featured, beautiful CRM
• Sales Rooms
  All built into your CRM
• AI Analytics and Automation
  Everything that can be automated is - including buyer sentiment and coaching
• Reporting
  On records, customer engagement and sentiment
• Docs
  Doc collaboration, commenting and live editing
• Media Management
  Videos, PDFs, images and docs - all video is automatically analysed

Salesforce Sales Cloud features and specs

• Comprehensive CRM
  Salesforce Sales Cloud offers a robust and comprehensive CRM solution that integrates various sales processes, making it easier to track customer interactions and manage sales pipelines.
• Customizability
  The platform is highly customizable to fit the specific needs of different businesses, allowing them to create tailored workflows, reports, and dashboards.
• Third-party Integrations
  Sales Cloud supports a wide range of third-party integrations through its AppExchange marketplace, allowing businesses to extend its functionality.
• AI Capabilities
  Sales Cloud includes advanced AI features through Salesforce Einstein, which helps in predictive analytics, automating tasks, and providing intelligent insights.
• Scalability
  Salesforce Sales Cloud is designed to scale with your business, making it suitable for small businesses up to large enterprises.
• Mobile Accessibility
  The platform offers comprehensive mobile capabilities, allowing sales teams to access crucial information and perform tasks on the go.
• Strong Community Support
  Salesforce has a large and active user community, which provides extensive support, resources, and shared best practices.

Possible disadvantages of Salesforce Sales Cloud

• Cost
  Salesforce Sales Cloud can be expensive, especially for small businesses, due to its subscription-based pricing model and additional costs for premium features or extra modules.
• Complexity
  The platform can be complex to set up and may require a steep learning curve for new users or teams without prior CRM experience.
• Customization Costs
  While highly customizable, creating tailored solutions can incur additional costs, either through hiring in-house developers or using Salesforce consulting services.
• Over-reliance on Internet Connection
  Being a cloud-based service, it relies heavily on a stable internet connection, which can be a limitation for businesses with unreliable connectivity.
• Data Storage Limits
  Sales Cloud has data storage limits, which might lead to additional costs if a business needs to store large volumes of customer data.
• Performance
  Some users report performance issues such as slow load times and occasional downtime, which can disrupt sales operations.
• Integration Complexity
  Integrating Salesforce with other third-party applications can sometimes be complex and may require technical expertise.

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