Software Alternatives, Accelerators & Startups

ServiceNow VS Hive

Compare ServiceNow VS Hive and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Hive logo Hive

Seamless project management and collaboration for your team.
Visit Website
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Hive Landing page
    Landing page //
    2021-03-01

Hive is the powerful project management tool built to help teams move faster. Used by teams at Starbucks, Comcast and Toyota, Hive gives teams the ability to manage projects, communicate effectively, and analyze team productivity stats.

The basis of Hive is action cards, which can be organized into projects and collaborated on by several team members. Cards are assigned due dates and subtasks, and can be viewed flexibly in Gantt, Kanban, calendar or table view. Hive also has native chat and a first-of-its-kind email integration, which enables the tool to act as an all-in-one hub for businesses of all sizes, empowering efficiency and innovation.

ServiceNow

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Hive

Website
hive.com
$ Details
$12.0 / Monthly (Per user)
Platforms
iOS Android Windows Mac OSX Browser
Release Date
2016 January
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Brett Knutson
Employees
50 - 99

ServiceNow features and specs

  • Comprehensive IT Service Management
    ServiceNow provides a wide range of ITSM functionalities like incident management, problem management, change management, and asset management, making it a robust tool for IT operations.
  • Customizable
    The platform is highly customizable, allowing organizations to tailor workflows, reports, and dashboards to meet specific business needs.
  • Integration Capabilities
    ServiceNow integrates easily with other enterprise systems like ERP, CRM, and monitoring tools, facilitating cross-departmental collaboration and data sharing.
  • Scalability
    The platform is scalable and can grow with your organization, making it suitable for both small businesses and large enterprises.
  • Automation
    ServiceNow offers powerful automation features that can streamline routine tasks and processes, reducing manual effort and errors.
  • Cloud-Based
    As a SaaS platform, ServiceNow delivers regular updates and patches, ensures uptime, and offers high availability, eliminating the need for on-premises infrastructure.

Possible disadvantages of ServiceNow

  • Cost
    ServiceNow can be expensive, particularly for small to mid-sized businesses, given its licensing and implementation costs.
  • Complexity
    The platform can be complex to implement and configure, requiring specialized skills and potentially leading to a steep learning curve for new users.
  • Performance
    There can be performance issues during peak times if the system is not properly tuned, which can affect usability.
  • Customization Challenges
    While highly customizable, extensive changes can lead to difficulties with future updates and maintenance, as customizations may need to be re-applied or re-configured.
  • Vendor Lock-In
    Being deeply tied into ServiceNow's ecosystem can make it difficult to switch vendors or platforms without substantial cost and effort.
  • User Interface
    While powerful, the user interface can sometimes be seen as less intuitive compared to more modern, lightweight solutions.

Hive features and specs

  • Free Trial
    14 day free trial
  • Integrations
    Integrates with email, Slack, Dropbox, and more
  • File sharing
    Ability to share files in Hive
  • Easy to Set-up and use
    Simple workspace set up
  • Analytics and Reporting
    Personalized analytics

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Hive videos

Using Hive As A Leader, Manager, or User

More videos:

  • Review - Hive Review – Compact Project Management Software for Teamwork Optimization

Category Popularity

0-100% (relative to ServiceNow and Hive)
Help Desk
100 100%
0% 0
Project Management
9 9%
91% 91
Service Desk
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Hive

ServiceNow Reviews

TOP RPA tools you should never miss | Octoparse RPA
ServiceNow RPA allows customers to build and run unattended automation natively within the ServiceNow platform. Its out-of-the-box connectors to over 50 apps that are commonly used alongside ServiceNow, such as Salesforce, Office 365, ZenDesk, and more. This enables easy automation of workflows across systems. It also has a visual interface for creating automation without...
13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Hive Reviews

Top 12 Online Collaboration Tools for Smart Working
Hive ranks among the top online collaboration platforms by consolidating all work-related activities into a unified dashboard. The versatility and accessibility of various project management systems, emphasizing their ease of use and capabilities for organizing tasks and tracking assignments, make Hive a standout choice. Teams can handle tasks, engage in live discussions,...
Source: niftypm.com
25 Best Asana Alternatives & Competitors for Project Management in 2024
Hive provides task management, project planning templates, and time tracking to reflect how you work on a day-to-day basis. Choose from Hive’s thousands of integrations to get the information you need from multiple sources into one centralized location. Users can also create personalized to-do lists and automate their workflow for greater efficiency.
Source: clickup.com
20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Hive comes with multiple ways to view your notes, including Kanban, table, calendar, and portfolio. This project management app also features time-tracking capabilities and collaborative note-taking.
Source: clickup.com
16 Best Asana Alternatives of 2024 (Free + Paid)
Hive is a relatively new Asana alternative that serves businesses of all sizes. It has features that help manage teams, foster collaboration and automate workflows. It’s one of the easier-to-use apps on this list, with accessible and responsible customer service. There’s a template library to help get you started, too. Advanced analytics help with budgeting and users can...
A Jack of All Trades vs Dedicated Workflow Management
It’s a very solid all-rounder, but there is a reason they say a Jack of all trades is a master of none. Hive excels in terms of how much stuff it offers. You really can do all your work from Hive. The biggest selling point is you don’t need to have multiple tabs open in your browser, you can work within the same tab where Hive is loaded in, switching between the menu options...

Social recommendations and mentions

Based on our record, Hive should be more popular than ServiceNow. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [[email protected]](mailto:[email protected]) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 2 years ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 3 years ago

Hive mentions (9)

  • Best app for a calendar/time block to do list
    I use Hive hive.com , which is also a project management tool. I sync it with my google calendar for work-related things and with my calendar app on iPhone for home/family-related things. Guess I could use just one calendar and use tags, but this system works best for me. What I like about Hive is that I can create a time block right from my task dashboard, the app also let me start notes from a meeting straight... Source: almost 2 years ago
  • ClickUp Release Notes 2.174
    You could check out hive.com. Quite OK, though not as good as ClickUp. But free as a single user. Source: about 2 years ago
  • Project Management Software Recommendation for Creative Agency
    Try out https://hive.com/. We tried it out and it wasn't quite what we needed it for, but it seems great for project management. They even had a desktop app and it was free! Oh an internal chat and email integration too. Source: over 2 years ago
  • Breaking Into Legal Tech
    Make • Build and automate workflows InvoiceBerry • Online invoicing for small businesses Gusto • Payroll, benefits and HR management Hive • Manage tasks, workflows and team’s work Lanva • Social video editing app. ClickUp • Manage tasks, docs, chat, goals and more Plausible • Open-source privacy-friendly web analytics Podcast Hawk • Podcast guest booking software. Writesonic • AI-driven content... Source: over 2 years ago
  • PM tool suggestions for personal use and transferrable skills
    Another pjm-tool for personal use which is worth checking out is Hive. Loads of features for free, even Gantt-charts. And it is possible to export data in xml (in gantt-view). Source: over 2 years ago
View more

What are some alternatives?

When comparing ServiceNow and Hive, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Basecamp - A simple and elegant project management system.

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