Top 12 Open-Source Alternatives to NICE inContact

NICE inContact

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Product categories

CRM Call Center Software Chat Cloud Contact Center Communication Customer Engagement Enterprise Communication Group Chat & Notifications Instant Messaging Messaging Text Messaging VoIP

Summary

The top open-source alternatives to NICE inContact are RingCentral, CloudTalk, and Amazon Connect. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

RingCentral Landing Page
1

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Enterprise Communication #Communication #Online Meetings 3 social mentions
CloudTalk Landing Page
2

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
#Enterprise Communication #Communication #VoIP
Amazon Connect Landing Page
3

Amazon Connect

A self-service, cloud-based call center 📞
Pricing:
- Open Source
#Enterprise Communication #Communication #VoIP 9 social mentions
Bitrix24 Landing Page
4

Bitrix24

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.
Pricing:
- Open Source
- Freemium
- Free Trial
- $49.0 / Monthly (5 users / 24 GB )
#CRM #Project Management #Task Management
Twilio Landing Page
5

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Messaging #Communication #Communications SDK
Melrose Labs SMSC Simulator Landing Page
6

Melrose Labs SMSC Simulator

SMPP SMSC simulator to test SMS messaging applications.
Pricing:
- Open Source
- Freemium
- Free Trial
#Messaging #Communication #Customer Engagement
Asterisk Landing Page
7

Asterisk

An open source telephony switching and private branch exchange service for Linux.
Pricing:
- Open Source
#Enterprise Communication #Communication #Cloud Contact Center 4 social mentions
Signal Landing Page
8

Signal

Fast, simple & secure messaging. Privacy that fits in your pocket.
Pricing:
- Open Source
#Messaging #Communication #Chat 183 social mentions
Element.io Landing Page
9

Element.io

Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.
Pricing:
- Open Source
- Free
#Instant Messaging #Messaging #Communication 1 social mentions
fusionpbx.com
10

FusionPBX

FusionPBX is an open source FreeSWITCH GUI.
Pricing:
- Open Source
#Enterprise Communication #Communication #VoIP
Telegram Landing Page
11

Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Pricing:
- Open Source
#Instant Messaging #Messaging #Internet Calls 136 social mentions
SchildiChat Landing Page
12

SchildiChat

SchildiChat is a Matrix client based on Element with a more traditional instant messaging experience.
Pricing:
- Open Source
#Instant Messaging #Messaging #Communication 6 social mentions