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SugarCRM VS Salesmate

Compare SugarCRM VS Salesmate and see what are their differences

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SugarCRM logo SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

Salesmate logo Salesmate

Salesmate is a CRM Software for small to medium-sized businesses to help sales team win more deals faster. Give Salesmate CRM Software a FREE trial today - A CRM with built-in calling
  • SugarCRM Homepage
    Homepage //
    2024-10-05
  • Salesmate Landing page
    Landing page //
    2023-03-05

Salesmate is an all in one cloud-based CRM that enriches customer interactions, boosts sales productivity and helps win more deals.

Salesmate CRM provides an easy to use solution to simplify complex sales processes of startups, and, small and medium enterprises. Salesmate is a truly intelligent cloud-based CRM solution that benefits sales reps be more productive, increases their sales and engage deeply with their customers. With Salesmate, it got easier for businesses manage their pipeline, save time at all stages of the sales cycle and win new customers without breaking their back on busywork.

The main features of Salesmate CRM are:- Sales Automation Sales Pipeline Management Smart Email Tracking Built-in Calling and Text Message Contact Management

Want to give Salesmate a FREE try, sign up here: https://app.salesmate.io/registration.html

Download Salesmate mobile CRM for sales to get alerted anytime, anywhere.

https://itunes.apple.com/us/app/salesmateio/id1114709439?mt=8

https://play.google.com/store/apps/details?id=com.rapidops.salesmate

SugarCRM features and specs

  • Customization
    SugarCRM is highly customizable, allowing businesses to modify the software to meet their specific needs. Users can tailor workflows, modules, and fields to better align with their business processes.
  • Open Source
    SugarCRM offers an open-source version, providing the flexibility to modify the source code. This is beneficial for developers who want to create bespoke CRM solutions.
  • User-Friendly Interface
    The platform features a user-friendly and intuitive interface, making it easier for users of all technical levels to navigate and use the system effectively.
  • Integration Capabilities
    SugarCRM integrates well with a variety of third-party applications and services, such as email platforms, marketing tools, and customer support systems. This enhances its functionality and usability.
  • Customer Support
    SugarCRM offers robust customer support, including resources like documentation, forums, and direct support channels to help resolve any issues users may encounter.

Possible disadvantages of SugarCRM

  • Cost
    While the open-source version is free, the professional versions of SugarCRM can be costly, particularly for small businesses or startups with limited budgets.
  • Complexity
    Due to its high level of customizability, SugarCRM can be complex to set up and configure. This may require substantial time and expertise, which could be a drawback for smaller teams.
  • Performance
    Some users have reported that SugarCRM can be slow, especially when handling large datasets or complex workflows. This can impact efficiency and user satisfaction.
  • Limited Mobile App
    The mobile application for SugarCRM has limited features compared to the desktop version, which can be a constraint for users who need full functionality on the go.
  • Maintenance
    The open-source version requires regular maintenance and updates to ensure it runs smoothly, which can be resource-intensive for businesses without dedicated IT staff.

Salesmate features and specs

  • Ease of Use
    Salesmate offers a very user-friendly interface that requires minimal training for new users, making it easy to get started.
  • Customization
    The CRM allows for extensive customization to tailor workflows, fields, and pipelines according to specific business needs.
  • Automation
    Salesmate provides robust automation features that help streamline repetitive tasks such as email follow-ups, making teams more efficient.
  • Integrations
    Offers integrations with various third-party applications like Google Workspace, Zapier, and Microsoft Office, enhancing its utility.
  • Affordability
    Salesmate offers competitive pricing plans that provide great value, especially for small and medium-sized businesses.
  • Customer Support
    Prompt and effective customer support is available, including live chat and a comprehensive help center.
  • Mobile App
    Salesmate has a fully-featured mobile app that allows sales teams to manage tasks and pipelines on the go.

Possible disadvantages of Salesmate

  • Learning Curve for Advanced Features
    While basic features are easy to use, advanced functionalities may require a steeper learning curve.
  • Limited Reporting
    Some users may find the reporting features to be less comprehensive compared to other high-end CRMs.
  • Email Limits
    There are limits on the number of emails that can be sent per day, which can be a constraint for larger marketing campaigns.
  • Limited Customization for Reports
    The customization options for reports are somewhat limited, potentially requiring external tools for more advanced analysis.
  • Complex Automation Setup
    Setting up automation can be complex and may require time and effort to configure optimally.
  • Dependency on Internet Connection
    Like most cloud-based CRMs, it is dependent on a stable internet connection, which might be an issue for some users.
  • Occasional Glitches
    Users have reported occasional bugs and glitches, although these are generally resolved in a timely manner by customer support.

SugarCRM videos

+ Add

SugarCRM Review - CRM software review

More videos:

  • Demo - SugarCRM Demo

Salesmate videos

+ Add

Salesmate CRM Review: The Best For You? Our Pros and Cons (2019)

More videos:

  • Review - Salesmate CRM walkthrough with Brian Pekarek
  • Review - Product Overview of Salesmate CRM

Category Popularity

0-100% (relative to SugarCRM and Salesmate)

SugarCRM

Salesmate

CRM
81 81%
CRM
19% 19
Sales
83 83%
Sales
17% 17
CRM Platforms
75 75%
CRM Platforms
25% 25
Sales Workflow
100 100%
Sales Workflow
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SugarCRM and Salesmate

SugarCRM Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
SugarCRM integrates sales, marketing, and customer support. It avoids busy work and adds to increased productivity by automating important procedures. Because the solution is easily customizable, you can change workflows and modules to meet your specific business requirements.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
SugarCRM is a software company that offers a CRM divided into Sugar Market, Sugar Sell, Sugar Serve, and Sugar Discover. SugarCRM Sell is a SaaS sales automation software and competes against Salesforce in this sector. This solution provides adequate data to help users reach out to customers.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
SugarCRM brings sales, marketing, and customer service together. By automating key processes, it eliminates busywork and contributes to improved productivity. Since the tool is easy to customize, you can modify workflows and modules according to your business needs. This sales and marketing automation platform allows you to capture the attention of prospects and convert them...
Source: www.bigcontacts.com

Salesmate Reviews

  1. Brian Pekarek
    · Marketing Consultant at PSDCenter ·
    Helped us streamline our sales process.

    We have been using Salesmate CRM for more than 2 years now. The system is really easy to use and it has helped our agency manage deals very effectively. Our sales team uses the built-in phone system, and it is really useful to maintain the call records.

Social recommendations and mentions

Based on our record, Salesmate seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SugarCRM mentions (0)

We have not tracked any mentions of SugarCRM yet. Tracking of SugarCRM recommendations started around Mar 2021.

Salesmate mentions (2)

  • App to automatize email outreach to find affiliates
    In your opinion, what is the best app for that purpose? One great app I've had the occasion to use in the past was salesmate.io (great app). Unfortunately, it's subscription-based, and I'm looking to switch to a one-time payment. Source: almost 3 years ago
  • Experience with using Notion for Account and Key Account Management?
    For customer relationship management I use a CRM - Salesmate - It's simple to use, great layout and even has some automations for email and workflows to make life a lot easier when trying to stay in touch and get things done. Source: over 3 years ago

What are some alternatives?

When comparing SugarCRM and Salesmate, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Alore CRM - The AI-powered CRM that works 24x7 behind the scenes to do all your trivial work, so you can focus on what really matters: closing deals

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

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