Best Ivanti Service Manager Alternatives & Competitors in 2025

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

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An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Key SolarWinds Service Desk features:

User-Friendly Interface Comprehensive Ticketing System Customization Options Automated Workflows

Cloud phone system & contact center software & services.

Key ShoreTel features:

User-friendly interface Reliability Integration capabilities Scalability

CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Key CorvisaOne features:

Scalability Flexibility User-Friendly Interface Comprehensive Features

X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Key 8x8 X Series features:

Unified Communications Scalability Global Reach Security and Compliance

Get the DMG Consulting report reprint on cloud contact centers.

Key NICE inContact features:

Comprehensive Feature Set Scalability Cloud-Based Integration Capabilities

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Key Jira Service Desk features:

User-Friendly Interface Integration Capabilities Customizability Automation

Freshservice: the one-stop cloud solution for all your IT management needs.

Key Freshservice features:

User-friendly Interface Robust Automation Customizable Strong Integrations

Amp Telecom is a powerful all-in-one cloud-based business Voice Over IP and calling platform for any kind of midsize and large enterprises that comes with crystal clear calling, 24/7 reliability and can help you save more than 60% off your monthly p….

Key Amp Telecom features:

Cost-Effective Solutions Scalable Services Comprehensive Support Advanced Features

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Key Genesys Cloud features:

Scalability Omni-Channel Experience Integration Capabilities Cloud-Native Architecture

Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Key Vonage Business Communications features:

Comprehensive Features Scalability Reliability Ease of Use

Cloud PBX solution for SMBs.

Key Broadvoice features:

Comprehensive Features Scalability Integration Cost-Effective

VoIP-based business phone system solution for small firms.

Key Ooma Office features:

Cost-Effective Ease of Use Scalability Feature-Rich

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Key CallFire features:

User-Friendly Interface Versatile Features Scalability Integrations